Supply chain excellence

Improving data and insights for more transparent and traceable supply chains.

Our teams on the ground in all major growing countries engage with suppliers often in very remote areas to help drive the right practices and mitigate risks. Data  also plays a key role in our ability to offer a safe, secure supply of traceable and sustainable ingredients, which is why we are constantly innovating and developing new tools to gather even better data, improve traceability, and deliver more efficient and impactful sustainability programs.

We focus on:

  • Traceability: investment in putting teams on the ground in all major growing countries and in digital tools to drive traceability and transparency right back to farmer groups and estates.
  • Supplier engagement: Engaging suppliers through the ofi Agri Supplier Code and and sustainability programs in farming communities.
  • Verification: using independent, third-party auditors to verify data on our AtSource sustainability management system.
  • Risk and compliance: Helping customers, where possible, to meet certain requirements on regulation and law developments. Rolling out initiatives to ensure compliance with relevant local and regional laws — such as CLMRS (link to Human Rights page) in our cocoa origins.
  • Data and insights: Offering our customer rich, granular social and environmental data via our sustainability management system, AtSource.

Alongside our global sourcing network and on the ground intel, data plays a key role in our ability to offer a safe, secure supply of traceable and sustainable ingredients. This is why we are constantly innovating and developing new tools to gather even better data, improve traceability, and deliver more efficient and impactful sustainability programs.

The technology supporting supply chain excellence

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Track and Trace

ofi Track and Trace integrates information from our on-the-ground digital apps and ERP systems to enable traceability from farm plots to customers and provide visibility into across the supply chain. The enhanced Track and Trace system is the backbone of meeting EUDR compliance.

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ofi Direct

ofi Direct is a mobile app that allows farmers to transact directly with ofi and gives them more control over their sales and earnings. It also offers farmers access to advice, financing and supplies, as well as the ability for ofi to digitally trace crops back to them.

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ofi farmer information system

ofi’s farmer information system helps us gather, process and analyze information about farmers and the first mile of the supply chain. The data is collected by field teams and includes farm GPS locations, yields, and information about communities like the nearest schools.

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AtSource

From the vast wealth of data that we're collecting from across the full supply chain, we can generate relevant insights and verified traceability that customers can access through our sustainability management system AtSource.

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Track and Trace
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ofi Direct
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ofi farmer information system
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AtSource

Read ofi news

Global Coffee Platform recognises two tiers of Olam’s AtSource programme as sustainability schemes

In a move by the Global Coffee Platform (GCP) to advance transparency and sustainability in the coffee value chain, two tiers of Olam International’s sustainability insights platform AtSource – AtSource Entry Verified1 and AtSource Plus - have been added as new sustainable sourcing schemes to the GCP Reporting on Sustainable Coffee Purchases programme2.

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A coffee education: Olam partners with TechnoServe to upskill Guatemala’s coffee farmers

4,000 smallholder farmers in the remote growing region of Huehuetenango in Guatemala will benefit from technical training and resources designed to raise coffee quality and livelihoods.

Mountainous farming landscape in Guatemala
Olam wins Impact Award for digital platform that empowers smallholder farmers and improves incomes

Olam has been recognised for making a difference in farmers’ lives through its Olam Direct platform at Innovation Leader’s 2020 Impact Awards.

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