How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

Anti-bribery
Countering corruption

Our Anti-bribery and Corruption (ABC) Policy reflects our commitment to uphold local and international law, and make sure our employees act with integrity.

Whistleblowing
Speak Out!

You must speak out if you are made aware of, suspect, or see any serious wrongdoing or violation of out Code of Conduct,  ofi policies and/or applicable laws. The Speak Out! System allows you to report anonymously and confidentially. ofi will not retaliate against any person who reports their concerns in good faith.

Fair Employment
Respecting human rights

We work hard to make sure all employees are treated with dignity and fairness, and that their rights are respected. Our Fair Employment Policy is in full compliance with the conventions of the International Labor Organization (ILO) and United Nations Global Compact’s (UNGC) guiding principles .

Supplier Principles

The ofi Supplier Principles

At ofi, upholding high standards of behavior and conducting business in an ethical, socially responsible, and environmentally sustainable manner is integral to our continued success. We also expect our suppliers to also embrace responsible workplace practices which are communicated in the ofi Supplier Principles.

Human Rights
Respecting human rights

As a large, global company we have a responsibility to make sure human rights are respected in all parts of our business.

Privacy Policy
Protecting the data and information of others

Our Privacy Policy sets out how we safeguard people’s information.

Living Landscapes
Producing and sourcing sustainable ingredients

The Living Landscapes Policy supports a ‘Net-Positive’ approach to sustainable development in agricultural supply chains and landscape management. The co-existence of prosperous farmers and food systems, with thriving communities and healthy ecosystems, with the aim of putting more back into food and farming systems than is taken out. 

PCF Code
Producing and sourcing sustainable ingredients

The Plantations, Concessions and Farms (PCF) Code defines the process and standards for managing the environmental and social requirements of acquisitions and new and existing upstream developments across the entire project lifecycle. It is applied in conjunction with theLiving Landscapes Policy.

Animal Welfare
Producing and sourcing sustainable ingredients

We fully support high animal welfare standards. These include not only good health, but mental wellbeing and the ability of animals to exhibit species-specific behaviour.

Agri Supplier Code
Producing and sourcing sustainable ingredients

We aim to build long-term relationships with suppliers based on responsible business practices and trust. The Agri Supplier Code sets out our expectations to support our goal to purchase raw materials and products produced in a manner that is socially responsible, economically profitable and environmentally sustainable.

Responsible marketing
Responsible marketing

Our approach to marketing is in line with our high standards of business ethics.

GMO
Genetically Modified Organisms(GMOs)

Olam supports a science-based approach to Genetically Modified Organisms.

Sourcing palm oil responsibly

Our dairy and specialty fats businesses procure palm oil from third parties. We are committed to the RSPO standard, protection of High Conservation Value forests and ecosystems, High Carbon Stock forests, peatland, and improving the livelihood of rural communities across the palm oil we source.

 

Read our Responsible Sourcing Palm Oil Policy here.

Read ofi news

Press Release Apr 23, 2025
Nestlé and ofi launch global agroforestry partnership in largest collaboration yet
  • Approximately 25,000 farmers across Brazil, Côte d'Ivoire and Nigeria will be trained and supported to convert their farms to agroforestry and implement crop residue management
  • The aim is to plant over 2.8 million trees and cultivate more than 72,000 hectares of agroforestry as part of a transition to regenerative agriculture.
  • It’s estimated to cut more than 1.5 million tons of CO2 over the next 30 years from these activities

 

Nestlé, the world’s largest food and beverage company and ofi (olam food ingredients), a global leader in naturally good food and beverage ingredients and solutions, are launching their largest-ever joint cocoa agroforestry partnership to reduce carbon emissions and combat deforestation.

 

As the cocoa industry faces the dual challenges of rising demand and increased environmental pressures, Nestlé and ofi are stepping up their efforts to create a more sustainable future for cocoa production.

 

Spanning Nigeria, Côte d'Ivoire, and Brazil, approximately 25,000 farmers will be supported in transitioning to climate-smart farming, over a 5-year period in each country by implementing agroforestry and crop residue management[1]. These activities will be monitored until 2055, with ofi’s carbon footprinting experts estimating they can cut carbon emissions by 1.5 million tons of CO2 over the next 30 years.  

 

The project aims to cultivate more than 72,000 hectares of agroforestry, as part of a transition to regenerative agriculture. This includes planting an estimated 2.8 million trees, which will be 3rd party verified, from the nursery to the farm. The baselines for these activities have been established using ofi’s AI-powered Carbon Stock Monitoring tool and will be used continuously to track the geolocation of the trees and that they are growing to comply with the objectives set out by Nestlé and ofi.

 

The global partnership builds on 15 years of Nestlé and ofi collaborating on sustainable cocoa and is their largest joint agroforestry initiative to date. It is designed to support Nestlé’s Cocoa Plan and 2050 Net Zero targets while also contributing towards ofi’s Cocoa Compass sustainability ambition, which introduced new targets for regenerative agriculture.  These feed into ofi’s overarching sustainability strategy, Choices for Change, with a vision of being the preferred partner for positive change.

Press Release Mar 14, 2025
Innovative ofi app targeting infant malnutrition wins at UK’s largest sustainable business awards
  • A smartphone-based application being deployed by global food ingredients supplier ofi to tackle infant malnutrition has won the ‘Social Sustainability Project of the Year’ category at this year’s Edie awards, which celebrate sustainability leadership.

 

The Infant Malnutrition System Alert (IMSA) app was developed by ofi sustainability analyst Dr Stéphanie Konan PhD to address high-rates of infant malnutrition in Côte d’Ivoire, where one in five children experience stunted growth and development. It is the first digital health screening service in the country, powered by a geographic information system. By sending alerts to nearby or configured healthcare facilities of registered cases in real-time, IMSA digitized the malnutrition monitoring, enabling quicker treatment, facilitating follow-up, and providing the National Nutrition Program with insightful high level reports.

 

Since 2019, during the Journée d’Intensification des Activités de Nutrition (JIAN) in Côte d’Ivoire, ofi has been supporting the digitalization of malnutrition screening by using IMSA. This annual campaign is part of its existing nutrition and health programs in Côte d’Ivoire, where it sources cashew, cocoa, and coffee from over 185,000 farming families and via a vast network of local traders.

 

In 2024, working in partnership with Côte d’Ivoire’s National Nutrition Program, ofi teams and volunteers screened over 22,000 children in cashew communities in the Béoumi district. 370 moderate and acute cases of malnutrition were identified and referred to healthcare facilities. The app also allows ofi to track every case referred for treatment, allowing for 6-month follow-ups.

 

ofi’s field workers, together with its partners, and local community health workers, also delivered crucial interventions including deworming and Vitamin A tablets, and information on good nutrition – as studies show that infant malnutrition can be largely attributed to a lack of education and low literacy rates.

 

As well as the Edie award, IMSA and its contribution to national efforts to combat malnutrition was awarded the Prize for Research and Innovation by Côte d'Ivoire’s Minister of Higher Education and Scientific Research in 2023.

 

The developer of the app, ofi’s sustainability analyst Dr Stéphanie Konan PhD, said: “IMSA was born from a simple idea: that replacing the existing paper-based screening with a digital solution could enable earlier detection and treatment. From that simple idea, collaboration and partnership has built a successful program. ofi’s local teams, embedded in farming communities, have trained community health service agents and established partnerships with local health authorities to reach tens of thousands of farming families."

 

“What’s really exciting is the great potential IMSA offers for scaling up malnutrition screening and interventions across other regions and countries facing similar public health issues. These kinds of innovative ideas delivered at scale are central to delivering ofi’s long-term ambition to help farming communities thrive.

 

Discover much more about what ofi has to offer at ofi.com

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